Ramp Login Guide: How to Access Your Account & Fix Issues

Introduction

Finding the Ramp Login page is the first step to managing your company’s expenses, issuing cards, and accessing spend controls. Whether you’re a new user logging in for the first time or an admin troubleshooting a team member’s access, understanding Ramp’s login process can help ensure a seamless experience. In this guide, we walk through how to find the Ramp login, what to expect during your first login, and how to solve common login issues.

TL;DR

• Ramp’s login page is accessible at https://app.ramp.com/sign-in
• New users receive an invitation email with a link to set up their login
• Troubleshooting tips can resolve most access issues quickly
• SSO setup and 2FA enhance account security

Step-by-Step: Logging into Ramp for the First Time

If you're new to Ramp, your first login starts with an invitation email. Here's how the setup works:

1. Check your email inbox – You’ll receive an invite from a communications@ramp.com email address.
2. Click the 'Join your team on Ramp' link – This takes you to the account setup page.
   1. Expert Note: you must click on this link within 14 days, or the invitation will expire and will need to be resent by your Ramp administrator.
3. Choose your Login method - If your company has Single Sign-On (SSO) login method turned on, you can simply choose the SSO provider and access your account.

If you haven't received an invite email 

• Check with your account administrator to confirm the invitation was sent.
• If the invite was sent, but you still can't find it, first check your SPAM or Junk folder to ensure it was not filtered from an unknown sender.
• Search All Mail for a term like “Join [Your Company] on Ramp.”
• If the invitation email is not in the SPAM folder, then ask them to resend the invite to your inbox.
  • How to resend an invite:
    • Go to the People > Pending invites.
    • Find the invite and click on the paper plane icon to resend.

Ramp Login Methods

Once you've successfully signed up for Ramp, there are a few possible ways you can access your account depending on your company's security requirements.

These login methods are supported by Ramp:

1. Google Single Sign On (SSO)
2. SAML SSO options (all providers, including Okta, Azure, JumpCloud, and OneLogin)
3. Log in with email and password

Depending on your role, your company may enforce certain login methods such as SSO or 2FA. If you're having trouble accessing Ramp, check with your IT team or company admin to verify which login options are permitted.

Logging In to Ramp with Email and Password

If you elect to login to Ramp with your email and password, follow these steps:

1. Create a password – Follow the prompts to create a secure password.
2. Enable two-factor authentication (2FA) – For added security, Ramp requires you to set up 2FA using an authenticator app like Google Authenticator or Authy.
3. Complete your profile – Add basic details such as your full name, role, and contact info.

Where to Find the Ramp Login Page

You can access the Ramp login page directly by navigating to:

https://app.ramp.com/sign-in

Alternatively, you can go to ramp.com and click "Sign In" in the top-right corner. Make sure you're using the email address associated with your Ramp invite.

Troubleshooting Ramp Login Issues

If you're having trouble logging in, here are some common issues and how to resolve them:

• Incorrect Email or Password: Double-check your credentials. If needed, click "Forgot Password?" to reset it.
• No Login Email Received: Search your inbox (and spam folder) for an email from communications@ramp.com or notifications@ramp.com.
• Two-Factor Authentication Problems: If your code isn't working, confirm your phone's time is synced correctly. You may also reset 2FA by contacting support.
• Account Not Found: This may occur if you haven’t accepted the invite yet or are using a different email. Check with your team admin.
• Browser Issues: Clear your cache or try using incognito/private mode to rule out browser extension conflicts.

Still stuck? Contact Ramp Support for help.

Login Security: 2FA and SSO

Ramp requires two-factor authentication (2FA) to enhance account security. You’ll need an authenticator app to log in. Some organizations also enable Single Sign-On (SSO), allowing users to log in using their company credentials.

• To set up 2FA: Follow the prompt during your first login to scan a QR code with your authenticator app.
• To enable SSO: Your organization’s admin will configure this in the Ramp settings. Once enabled, you'll see a "Sign in with SSO" option.

Changing Your Email or Password

You can update your login credentials by navigating to your account settings:

• Change Password: Go to Settings > Security and enter your current and new passwords.
• Change Email: Only admins can change user emails. Reach out to your Ramp admin to update the email address associated with your account.

Retaining Access After Offboarding

If you're no longer with a company that uses Ramp, your account access may be deactivated. If you need records or receipts, contact your former employer’s finance or HR team. Only admins can restore access to past accounts. Ramp support will not be able to assist with this type of request.

Ramp Login Frequently Asked Questions

Putting It All Together

Finding and using the Ramp login is simple once you understand where to go and what credentials to use.

First-time users will be guided through a secure setup process with two-factor authentication.

For returning users, app.ramp.com/sign-in offers quick access to your dashboard. If you run into issues, a few common troubleshooting steps usually resolve the problem. For growing teams, SSO and account management tools ensure login processes stay secure and scalable.